Return Policy

  • What is your Return Policy?
    • Return packages must be postmarked within 2 days following delivery. Return packages postmarked after this time frame may be subject to denial and sent back to you.
    • Return packages postmarked within the first 5 days following the delivery date, will qualify for free return shipping. Return packages postmarked after the first 5 days from delivery will have an additional fee deducted from the refund amount.
    • Returns must be received in new condition; unworn, unwashed, and with the hygienic liner and tags intact.
    • Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or similar product stains may be subject to denial and sent back to you.
    • If received damaged, items will be shipped back and subject to additional shipping costs.
    • Gift cards cannot be returned or refunded.
  • What is your Exchange Policy?
    • We do not entertain any exchange policy for the silk sarees unless there is a defect in the material.
    • We Cross check fully before we ship the product to the customer.
  • What would cause my return/exchanged item to be denied?
    • Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or similar product stains.
    • Beauty & Wellness products that have been used and/or returned with a broken seal and/or without their original packaging
    • Returns postmarked more than 5 days following delivery.
  • What is my time frame to return or exchange an item?
    • We accept return packages postmarked within 5 days from the delivery date. If your return is postmarked after this time frame, your return may be denied and sent back to you.
  • Will I get charged for return shipping?
    • There is no return charges. A replacement will be done only once.
  • How do I make a return?
    • You can call our Customer Service and they will guide you for the return.
  • Will I get charged for return shipping?
    • There is no return charges. A replacement will be done only once.
  • When will I be refunded?
    • A refund will be issued after your return has been processed, which may take up to 10 business days after your return is received at our warehouse. Once your refund has been issued, you will receive a confirmation email detailing your return and refund amounts.
  • Will my promo code be deducted from my refund?
    • The promotional value is subject to adjustment. For promotions with a minimum required to spend, promotional savings will be deducted from refunds if cancellation or return causes your order subtotal to drop below the required spend.
  • What happens if I refuse a package or it is undeliverable?
    • We want to sort out any issues with your order right away! If you would like to reship or cancel an order that has been returned to us, please contact our customer service team via Whatsapp